A two-sided marketplace connecting verified skilled workers with households and businesses — earning through commissions, subscriptions, and value-added services.
Overview
SkillWaala is a hyperlocal services platform. Customers search by city or pincode, compare rated professionals, book online, and pay via UPI/card. Workers get visibility, bookings, and secure payments. We take a small cut for trust, technology, and support.
India's most trusted local services brand — every home and business finds skilled help in minutes.
Home services, personal care, transport, and daily needs across tier-1 & tier-2 cities in India.
Two-sided marketplace — supply (workers) + demand (customers) with platform fees on transactions.
Problem & solution
Who we serve
Three sides of the marketplace — each gets clear value
Homeowners, renters, offices, and societies needing plumbers, electricians, drivers, caregivers, salon at home, and more.
Value: trust, speed, transparent pricing
Independent professionals and small teams — plumbers, carpenters, beauticians, drivers, nannies, store helpers.
Value: leads, reputation, digital payments
Housing societies, property managers, SMEs, and brands needing recurring service contracts.
Value: bulk booking, SLAs, invoicing
Service categories
Four groups — expandable as we grow city by city
Plumber, electrician, carpenter, painter, cleaner, kitchen, glass
Salon, beauty parlor, babysitter, elder care
Private driver, taxi, bike & vehicle rental
Provision store helper, dairy delivery
Revenue streams
How SkillWaala earns — diversified for sustainable growth
Platform fee on each completed job paid through SkillWaala. Primary revenue at scale.
Phase 1 — LivePriority listing, badge, analytics, and more booking leads for active professionals.
Phase 2Top-of-search and category spotlight for workers in high-demand areas.
Phase 2Charge per qualified customer inquiry when booking happens off-platform initially.
Phase 1–2Annual AMC for buildings, offices — bundled maintenance and staff packages.
Phase 3Optional job protection cover for customers; partner revenue share with insurers.
Phase 3Business model canvas
One-page view of how the business fits together
For customers: Find verified help fast, clear rates, secure pay.
For workers: More jobs, online reputation, fair earnings.
Commissions · Subscriptions · Featured listings · Lead fees · B2B contracts · Add-ons
Unit economics (example)
Sample math for one completed booking
At 1,000 bookings/month averaging ₹800 commission each → ~₹8L GMV, ~₹1.4L platform revenue (before ops costs).
Growth roadmap
Ahmedabad, Surat, Vadodara. Seed workers, first 500 bookings, refine verification and payments.
Mumbai, Pune, Delhi, Bangalore. Worker Pro plans, featured listings, referral programs.
Society AMC contracts, corporate tie-ups, insurance add-ons, franchise-style city partners.
Key metrics
Competitive edge
Pincode search, regional languages (future), pricing suited to Indian households — not premium-only.
Home + personal care + transport + daily needs in one app — beyond single-category players.
Fair commission, free basic listing, tools to build reputation — workers are partners, not just supply.
Fast PWA, works on low-end phones, Razorpay-native — built for Bharat, not just metros.
Investors, societies, worker associations, or city partners — let's build trusted local services together.